All Bach Faucets and Accessories are now supported by the Price Pfister Customer Service Team. Please feel free to contact our customer support at:
Customer Support
Wholesale Only Account / Sales Information:
1-800-422-4278
Fax: 1-800-847-4288
Price Pfister Help Line:
7:30am to 4:00pm PST, Mon-Sat
1-800-PFAUCET (1-800-732-8238)
Fax: 1-800-713-7080
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For help troubleshooting a product, see our Bach Product Support Tab and Bach Technical Documents
All Bach products are carefully engineered and factory tested to provide a lifetime of trouble-free use. If you have any questions regarding your Kitchen and Bathroom Faucet installation call 1-866-863-6584.
Installation Guide
Installing faucet onto deck
Connecting water supply lines
Connecting sprayer to faucet outlet
Faucet start up
Final check and operation
Consumer Care Guide
Simple care instructions
Heavy cleaning procedure (if necessary)
Cleaning the Aerator
Removing the Cartridge
Removing the hose and sprayhead
Installation Tools
We recommend that you use the following tools for the installation of your new faucet:
- Pliers
- Flashlight
- 5/8", 11/16" and 1" Open End Wrenches
For optimum performance of your new Bach Faucet, a minimum water pressure of 40 PSI is recommended.
Locate water supply inlets and shut off the water supply valves. These are usually found under the sink or near the water meter. If you are replacing an existing faucet, remove the faucet from the sink and clean the sink surface thoroughly.
If your water supply tubes or valves have become damaged they may need to be replaced. The parts needed can be obtained from any local home improvement retailer
Note:
This installation guide is designed for sinks equipped with flexible water supply lines. For your convenience we have included parts needed for installation to copper tube water supplies as well. If you are uncertain how to install your faucet onto copper tubing, or for any other circumstances we recommend that you consult with a home improvement professional before proceeding.
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Installing faucet onto deck.
The following installation instructions are created for the standard 1 3/8” sink hole. If you are installing your faucet on a custom counter top please ensure the mounting holes are drilled for 1 3/8”.
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Bach Solo Kitchen faucet.
- Hold base ring to faucet body and place gasket under base ring.
- Thread supply lines, Pull-out hose and mounting shank individually through the sink hole. If the fit for the supply lines seems to be too tight, pull the pull-out hose out through the faucet untill stopped by the restraining clip and retry.
- From under the sink, loosely assemble thrust washer and 1" lock nut onto mounting shank.
- Position faucet as desired and tighten 1" lock nut securely.
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Bach Solo Premiere kitchen faucet.
- Place the gasket under faucet body.
- Thread supply lines, Pull-out hose and mounting shank individually through the sink hole. If the fit for the supply lines seems to be too tight, pull the pull-out hose out through the faucet untill stopped by the restraining clip and retry.
- From under the sink, loosely assemble thrust washer and 1" lock nut onto mounting shank.
- Position faucet as desired and tighten 1" lock nut securely.
Note:
This faucet may be installed for use by right or left handed users. When positioning faucet orient the handle in desired position.
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Connecting water supply lines.
Using an 11/16" and a 5/8" open ended wrench, connect the flexible water supply lines to the faucet inlet lines and tighten until seal is achieved.
Note:
For right handed installation, connect red faucet inlet line to hot water supply and blue faucet inlet line to cold water supply.
For left handed installation, connect red faucet inlet line to cold water supply, and blue faucet inlet line to hot water supply.
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Connecting sprayer to faucet outlet.
- Feed hose through weight retainer ring, allow ring to hang loosely from hose until weight is in place.
- Push quick connect firmly upwards onto faucet outlet tube until unable to push any further.
- Pull down on brass fitting of quick connect. If the brass fitting and gray inner collet separate slightly but do not pull off of the outlet tube, quick connect is secure.
- Place the weight around hose, on the sprayer side just above the bend in the hose.
- Secure the weight with retaining ring.
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Faucet start up.
- With faucet in the OFF position, turn on water supply valve under the sink.
- Inspect connections under the sink for leaks.
- Firmly hold sprayer hose and unscrew the sprayhead (Do not let go of hose because it may slide down through the spout).
- With hose pointing toward sink drain, turn faucet on in the center (mixed) position.
- Run water for 30 seconds to remove debris from line.
- Turn faucet off and replace sprayhead being careful not to over tighten.
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Final check and operation.
- Turn on faucet in the center (mixed) position and inspect all connections for leaks.
- Once satisfied that all connections are secure, stand back and appreciate the elegance that this fixture adds to your home.
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Simple care instructions
Dry the faucet with a clean soft cotton cloth.
DO NOT:
- Use any abrasive cleansers, cloths, or paper towels.
- Use any cleaning agents containing acids or polish.
- Use any abrasives, harsh cleansers or soaps.
Heavy cleaning procedure (if necessary)
Use any of the following to remove tough surface film and buildup:
- Mild liquid detergents.
- Clear liquid glass cleaners.
- Non-acidic, non-abrasive gentle liquid or fully dissolved powdered cleansers mixed according to manufacture's specifications.
- Non-abrasive liquid polishers.
- Once clean, rinse faucet again with clear water to thoroughly remove cleanser and blot dry with a soft cotton cloth.
If you have any doubts or questions concerning care and maintenance of your faucet, please contact your local authorized Bach dealer or call 1-800-732-8238 for assistance.
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Cleaning the Aerator.
Should you experience diminished flow after extended use, the aerator may be clogged with debris. To clean the aerator follow these steps:
- Using aerator removal tool unscrew aerator/sprayer housing from bottom of sprayhead.
- Remove aerator seal and aerator cartridge from aerator/sprayer housing.
- Clean aerator cartridge and spray ring
- Installation is the reverse of removal.
When screwing in aerator/sprayer housing, the assembly will stop when fully installed. No further hand-tightening will be possible. Do not over tighten by using tools other than the supplied tool to install.
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Removing the Cartridge.
If you ever expierance leakage around the handle area, it may be necessary to replace the cartridge from your faucet. Follow these steps to remove the cartridge:
- Shut off water.
- Using a 5/64 hex wrench, remove set screw from handle.
- Lift off handle.
- Remove top dome-shaped cap by pulling upwards.
- Using pliers, unscrew the retainer ring.
- Carefully remove cartridge by pulling straight up on stem with pliers.
- Reassemble by reversing steps.
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Removing the hose and sprayhead.
If your hose or sprayhead ever become damaged, they may need to be replaced. Follow these steps to remove them.
- Bracing exposed portion of quick connect collet, push upward on the brass fitting until fitting and collet are fully compressed.
- Holding collet in place, pull the quick connect downward off of the outlet tube.
- Gently pull sprayhead outward through spout until hose is fully removed from faucet.
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